Should you suffer from a medical condition which requires you to carry medication and/or equipment with you in the event of an emergency, such as a diabetic who many require to carry insulin and needles, we will of course allow these items into the stadium, however we require the following actions / documentation to support your entry to the venue.
- Contact your doctor or health care professional to ensure you are fit to attend the event at Wembley Stadium connected by EE. This is strongly advised, Wembley Stadium connected by EE cannot provide medical advice to guests prior to an event.
- Please ensure your doctor or health care professional provides you with written confirmation to confirm your medical condition and the medication and/or equipment you require to bring to the stadium for your welfare in the event of a medical emergency. Please ensure you bring this letter with you as our stewarding teams will require sight of this letter to allow you entry to the stadium.
Please note, should the above process not be followed you may not be granted access to the venue due to strict safety regulations regarding prohibited and restricted items being allowed into the venue for safety purposes. Your ticket will not be refunded as a result.
If you require a bag that does not comply with our policy, or need to bring items that are not usually permitted (such as food and drink) for medical reasons, we can issue you with a Medical Exemption Certificate. This certificate must be presented to security upon entry. Please note your bag will still be subject to a search on arrival.
Please review our prohibited items list before requesting a medical exemption. If the item or its material is allowed and can fit into a standard A4 bag, a medical exemption certificate is not required.
When requesting a Medical Exemption Certificate, please provide the following details:
- Full name:
- Event:
- Date of event:
- Phone number:
- Ticket details (turnstile, block number, seat number):
- Details of what you require (e.g. food and drink, medical equipment, mobility aid, medication, or other):
- Do you require a larger bag than stated in the bag policy? (Yes/No)
Please note: If you intend to bring water into the stadium, only clear, empty, crushable plastic bottles of 500ml or less are permitted. This applies to all guests, including those with a Medical Exemption Certificate.
You can request a Medical Exemption Certificate here
For concerts water bottles are not permitted in pitch standing areas. Any water brought into the stadium will be decanted into a plastic cup before entry to the pitch.
Please only request a Medical Exemption Certificate if your event is within the next 7 days, as we are unable to issue certificates earlier than this timeframe.
For more information on our bag policy, please visit: Wembley Stadium Bag Policy